Software and Marketing for Labs, Clinics and Hospitals
A lab CRM and report system already in production, plus local search, review campaigns and an AI receptionist that books appointments while your front desk sleeps.
Challenges we solve
The bottlenecks we see most often in healthcare & diagnostics.
Reports still on paper or WhatsApp photos
Patients chase results by phone; staff retype the same values into three places.
Busy front desk phones
Reception spends its day booking basic appointments instead of helping the patients in front of them.
Invisible in the map pack
Competitors rank above you for "lab near me" and take the walk-in patient.
Our approach for Healthcare & Diagnostics
Software where it removes work; creative and marketing where it brings customers.
Lab CRM & digital reports
Enquiries, patients, bookings, payments and follow-ups in one system; PDF reports with QR-verifiable share links.
Map pack rank & reviews
Google Business Profile optimised for the local top-3, with automated WhatsApp review requests.
AI receptionist
Answers timings, fees and location, and captures appointment requests 24/7 — within medical advertising norms.
Not a proposal — a product
Two healthcare products in production — one built for a client, one that we own.
Shakti Patholab
Diagnostic lab website + CRM
Enquiries, patients, bookings, payments and follow-ups; PDF reports with QR share links and gender-aware H/L flagging; bulk CSV import of tests and price lists.
LabCore LIS
Multi-tenant lab SaaS
Tenant and super-admin portals, plan entitlements, payments ledger, audit log, support impersonation and nightly backups — ready for any lab to subscribe.
Shakti Patholab — Lab Website + CRM
A Bhubaneswar diagnostic lab went from paper registers to a system that handles enquiries, bookings, payments and follow-ups, generates verifiable PDF reports with a QR share link, and imports its whole price list from a spreadsheet. Built in July 2026 and in daily use.
How we work with healthcare & diagnostics
Every engagement is scoped to your business and quoted as a fixed price. Tell us what you need and we come back with a plan.
Tell us about your business
A short call or WhatsApp chat on what you do, who your customers are, and what you need.
Written scope + fixed quote
What we will deliver, when, and the price for that scope. Changes are quoted separately.
We build, you see progress
Creatives in days; software in weekly drops on a staging link. You own everything at the end.
FAQ
How do appointments get scheduled?
The AI receptionist captures patient details, desired slot, and treatment, drops it into your admin dashboard and notifies the clinic by email.
Is patient data secure?
Reports and patient records live in your own database on your own server, over HTTPS, with nightly backups. Nothing is shared with third parties.
Can we start with the website and add the CRM later?
That is exactly how Shakti Patholab went — website and enquiry CRM first, reports and payments afterwards.